A little over a year ago, I wrote about the decline of Fry’s Electronics. I have to admit that I didn’t expect the pandemic and its related impact, but I didn’t expect Fry’s to continue on its steady coasting path.
I figured they would either rebound over the holidays or fade into history. As you may recall from the updates, they did not make any visible advances over the holidays, dropping the ball on Black Friday/Cyber Monday, but they didn’t disappear altogether.
This weekend I went back to the Sunnyvale Fry’s store, the one I’ve probably been to more than any other. I think this was the first time at least since February, if not before, that I’ve been to a Fry’s store.
I was a bit surprised.
The shopping cart corrals were empty, but the parking lot had a couple dozen cars. When I walked in, there were a few people around, and I saw a couple of employees. One was working in the repair shop, and two were behind the register counters where one register was open. There was no register line.
As I made my way to the flash memory section looking for some MicroSDXC cards for my new Jetson Nano development kit, I was surprised to find the motherboard display disassembled altogether. Last time I was there, they had one motherboard in stock, with five pieces on the shelves that used to be here. This time, I saw absolutely no motherboards.
They did have a modest assortment of SD/MicroSD cards, some even priced on the shelf, and a couple of adapters for reading them on PCs. I believe there was one brand name card, a 64GB Samsung EVO of some sort, and a lot of fringe brands (including the Hyundai cards which actually work pretty well).
The stations where you would normally go to talk to a sales associate or get an invoice and/or price match were marked for social distancing, and abandoned. I saw this in components, computers/printers/monitors, and the television section. I will admit I’d feel guilty price-matching at this point, but it seems like it would be a challenge to get help if you needed it. The only employees I saw were re-shelving things near what used to be the computer section.
I didn’t get photos of a lot of the store. There was one desktop and a couple of semi-offbrand laptops in the computer section (on the former Apple islands), and the remainder of the computer display was limited to a couple of monitors and a few open box PC cases (moved from the far end of the store apparently). Car Electronics has been pretty much decimated, along with the bedding and exercise gear displays.
A couple of positive surprises were visible though. There was a healthy display of printer filament for your 3D printing needs (pictured above). I’ve bought almost all of my filament from Central Computer, but I would consider trying some of the colors from eSUN here before ordering online.
I also found the “maker” / Raspberry Pi accessory section, also in the aisles where electronic components used to be (and some still are). There was an abundant selection of cheap 120 and 240 gigabyte SSDs, for prices similar to what I’ve paid for used drives on eBay, so I may go back for some of those when my next Rabbit door comes in. It looked like memory and CPUs were in short supply, but there were reasonable (think Best Buy level) stocks of USB flash drives and SD cards.
The one thing Fry’s seems to have outdone themselves on is personal protective equipment (PPE). The front aisle adjacent to the checkout line was half PPE (several varieties of hand sanitizer, including gallon jugs, as well as masks and protective clothing). So if I run out of what I’ve picked up at Marshalls or TJ Maxx, I could probably stock up here.
Where do we go from here?
It’s hard to tell whether Fry’s will improve their rather stagnant effort to convert to consignment models with their vendors. A few stores (including Palo Alto and Anaheim, as well as one in Georgia) have closed, and it looks like the others haven’t improved much in the past year (based on my observation and some social media posts friends have shared with me from other stores).
At this point, for some limited categories, they are a viable option. With the stores being rearranged, you may have trouble finding a “Fry’s Advisor” or the new location for the products you’re looking for, but they have improved on a couple of categories.
I’ll keep you posted on what I hear – watch for updates here if they happen.
See last year’s Fry’s post here — History of Silicon Valley Indeed; is Fry’s Electronics Dying?
And pour one out for Billy, the Fry’s Electronics social media guy. He takes a lot of flak from people wanting to rag on the store, but stays coherent and professional through it all.
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Honestly, I didn’t think Frys would have made it this far with the Chi-Com pandemic. As a brick and mortar business Frys needs to re-invent themselves. In the beginning Frys focused primarily emerging high tech products and components which no one else was offering. Flogging PCs, TVs and appliances is a saturated business cornered by Best Buy and Costco. Frys is reminiscent to Circuit City, a beat-up retail casualty that is ready to take their death kneel.
Jumping into the 3D printing market is a wise move, but they should have done this years ago when this technology was still a tech hobby. At this point, RadioShack stands a better chance of survival, as their boutique sized stores could take better advantages of these smaller niche tech markets.
To be fair to Fry’s, they did get into 3D printing a couple of years ago. Used to have several printer models and the supplies in stock at all of the stores I went to. They also had a fairly good single board computer display (Raspberry Pi and accessories).
In the past year, they rearranged a lot and had stock dip. I didn’t see printers this time, or SBCs themselves, but I didn’t look too hard as I have other sources for both.
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